Holiday Info ♥ Place orders before Nov 25th (Non USA) & Dec 16th (USA)

Frequently Asked Questions

About Xhilyn

How do you pronounce Xhilyn?
Zee - Lynn!

Patreon

I just joined! Can I access the secret shop?
You get access during the months you pay for. If you just joined, you will pay on the 1st of next month. Next month you will recieve a password to access the secret shop!

Can you combine my order with my Patreon package?
I can't combine shipping with your Patreon packages anymore. It has become too difficult to manage so many special orders and it lead to many mistakes on my part. Sorry!

Will you ever restock Patreon pins?
No I do not restock them because they are limited edition. I typically order more pins than needed for the club to account for bad pins, but once they're out they're out. Due to popular demand I will release a recolored version that is also limited edition, so keep an eye out ♥

Which month's design will I get?
You get the pin of the month you pay for. Payment happens on the 1st of each month, so if you just joined, you will wait until next month to be charged. For example if you join in October, you will be charged Nov 1st and get the November pin.

How do I get the 1, 6, and 12 month rewards?
All new patrons get a membership sticker automatically. 6 & 12 month members will have to check their eligibility and purchase the reward for $0 from the secret shop.

How do I check if I can get the 6 or 12 month rewards
- Go to Patreon
- Click your icon in the top right
- Go to "My Memberships"
- View "Billing History"
- See if you've paid a total of 6 or 12 months

Etsy Shop

Which month's design will I get?


Packaging

I just joined! Can I access the secret shop?


Can you combine my etsy order with my Patreon package?


Which month's design will I get?


Shipping

My package hasn't moved in days/weeks:
International packages can take up to 30 days to be delivered, so please be patient. Tracking outside of USA can be spotty and appear stuck, then suddenly show up. Let me know if your package hasn't arrived after 30 days.

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